What do we do? We create great user experiences and cutting edge web and mobile apps.

Taking the time to understand you and your customers helps us deliver on your vision - technically and visually.
By using lightweight agile processes we ensure you get working software every week.

User Experience & Design

Some people call it User Centred Design, or Design thinking, whatever you call it, it's a vital part of a successful project.

We believe that user experience is at the core of everything. We provide workshops, coaching and hands on project work to make sure that the user is always at the centre of your project.

Ruby, Ruby On Rails

We are developers. We often work with Ruby or Ruby on Rails, but we work with you to choose the technology best suited for your project basis.

We work in short iterations, delivering measurable value each time. We guarantee quality by testing and working closely with you to ensure the project stays on track

iOS (iPhone, iPad), Android

We design and create great, usable, useful mobile applications by using instinctive, simple interfaces backed with solid code.

Location aware, context sensitive, social, microtasking. That's a lot of buzzwords! The reality - mobile allows you to reach and help your users in a much more instant, personal way.

Call the heavies 020 8123 2953 or email us

Who are we? We are heavies

Spencer Turner

UX/Design Heavy

I love making things better. Sometimes I do that with pens and paper, sometimes photoshop, sometimes code, but always with conversation.

Steve Tooke

Development Heavy

I enjoy properly solving problems, not just patching things up. I'll work with you to get to the core of the issue and help find the best solution.

Richard Patching

Mobile Heavy

I am a retired wannabe games developer and polyglot. I started on a variant of Basic, next came Python, C and C++ and Ruby. Now I mainly code in Objective-C for iOS apps.

Why heavies? We'll let others answer that...

Bottomline Technologies Europe engaged with Spencer and Steve to deliver a workshop and subsequent coaching on a UX process, which was to enable us to become educated and empowered to attack a UX overhaul of a major set of our Products. The workshop ran for two days and involved many people in our organisation, from Marketing, Support, Development and Product Management. The first day's workshop was a gentle introduction to UX and its difference to UI or "page design" which got everyone involved in low-fidelity exercises which were both educational and more so, fun. We then moved onto the key facet of Pragmatic Persona discovery and modelling which was a great shift in our thinking patterns and was a real game changer for my team. The day ended with a number of these Personas completed and presented to the group.

The second day of the workshop zoomed onto an elaboration of a couple of key scenarios for a couple of these Personas. That focus then became on the flow of "what the Persona was trying to accomplish" and then as a team, working on how that might be achieved. This was again very interactive and collaborative with Spencer and Steve both leading the sessions and also participating as part of the team - this really worked well.

The outcome of our workshop was a greater appreciation and understanding of key aspects of commencing our UX journey. We then carried on internally with that journey as a team and the net result was a great new UX on our Product, the main concept of which was actually produced by someone from our Marketing team, NOT, development!

Dr. Mike Williams - Chief Software Architect & Head of Development EMEA, Bottomline Technologies

I worked with Spencer on UX/UI for our new product release. Initially a general workshop, then one to one coaching on aspects of user experience including interface design. Spencer has a wealth of knowledge and an eye for detail that makes a difference between a good and a great user interface. Anyone looking at creating or refreshing a user interface would absolutely benefit from working with Spencer and Steve.

Martin Weller - Product Manager, Bottomline Technologies

The awesome Corey Haines and Sarah Gray - offering some embarassingly nice praise about working with Spencer.

It was great fun working with Corey and Sarah, and it really showed how remote UX can deliver useful results.

I have to say I particularly enjoyed Spencer's UX course. His approach really helped me to understand my customer better and turn requirements gathering into more of a pleasure than a necessary evil.

We were lucky enough to have one of our customers present during the course. Spencer was great at helping all of us to work cohesively together to drive out what was important. He presented us with a few excellent techniques that were easy to learn, fun and effective. With these tools we were able to get a deeper understanding of important concepts in the domain of our customer which is so important to delivering software that matters.

A lot of the course involved drawing which I was at first quite apprehensive about, having not drawn anything since my school days. Spencer taught me how I could draw effectively and simply with a few simple techniques that really helped make my pictures stand out and look pretty. I now love to draw which is something I thought I would never say.

The course gave me a lot of food for thought and I came away with a better appreciation of my clients needs. I have recently started to do my own research so I can continue to improve my UX skill set. Spencer's course was a big part of what set me down this path.

Thomas Brand - Developer, Lyagushka